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Solutions

Accounting for your business
When you're accounting for millions of dollars worth of debtors and stock the effectiveness of the controls provided by your IT systems are critical to maximising profitability and minimising stock losses. This is especially true if you have front line staff or customers interacting with your systems at multiple locations. In these environments thousands of specialised features that each make a small percentage difference to efficiency, control and customer marketing can add up to significant increases in profitability.

Multi-national businesses can afford dedicated IT staff and customised software that's been refined to meet their specific business requirements.  So how can independent businesses compete?  The answer is to share the services of an IT company like excellent that focuses on industry specific solutions. We have been keeping our customers competitive with the industry leaders for twenty years.

Retail Management Solutions

The leading 'customer oriented' retail system in the New Zealand market since 1990 is RETAIL-PLUS. With over 150 installations located from Queenstown to Whangarei including Heathcote Appliances, Target Furniture, The Electricity Centre and R&R Sports RETAIL-PLUS is being constantly enhanced to provide ongoing value and competitive advantage.

The RETAIL-PLUS solution integrates point of sale, customer marketing, web sales, business intelligence, service jobs, serialised inventory control and multi-branch retail management into a comprehensive retail management solution.

Innovative features include
  • Sophisticated customer backorder system with integrated text messaging.
  • Salesperson negotiation and margin control tools based on 'standard' or actual costs.
  • Intranet web catalogue for stores ordering from a head office warehouse
  • Integrated NZPOST street database providing accurate addressing and sales analysis by post code, city, suburb.
  • Shared online multi-branch actual cost serial and batch cost tracking systems.
  • Integrated door count cameras provides sales conversion ratio reporting down to 5 minute intervals
  • Automated management exception reporting daily, weekly and monthly emails.
  • On disk and emailed reporting removes the need to print reports.
  • Integrated customer diary/CRM, service department systems.
  • Web integration provides both retail and trade sales integration with a centralised warehouse.
  • Data integrity and backups are constantly monitored and programs automatically updated online.
  • RETAIL-PLUS is provided for a small monthly license fee removing the need for an up-front software investment. A typical 4 user license would cost around $ 6 per day!

Wholesale Distribution Accounting
excellent staff have extensive experience in dealing with wholesale distribution businesses since 1985. 

We supply and support leading international accounting systems to 'mission critical' wholesale distribution businesses with sophisticated order entry and stock control requirements providing 'template' solutions based on our experience working with similar businesses.

Installations include Trade Aid who import, distribute to wholesale businesses and their own chain of stores and carry out online web saleswww.tradeaid.org.nz

Features include
  • Public and web site catalogue integration for both public and trade sales.
  • Sophisticated customer product price matrices and controls
  • Sales representative mobile sales entry via phone, tablet or net-book
  • Online public website integration for both trade and retail sales from centralised warehouse
  • Supplier electronic data interchange (EDI) purchasing and invoices
  • Customer Relationship Management tools
  • Multi-branch serial and batch cost tracking inventory systems
  • Automated management exception reporting daily, weekly and monthly emails
  • On disk and emailed reporting removes the need to print reports
  • Data integrity and backups are constantly monitored

Business Intelligence Reporting
Ten years experience implementing powerful Business Intelligence reporting for retail and wholesale distribution businesses allows us to rapidly implementation of templated sales models that can be configured to automatically generate and email to management. Our BI tools includePowerplay the world’s best selling OLAP software from IBM and Crystal reporting solutions.  Our template sales models been refined through years of ongoing development saving new clients thousands of dollars on consulting costs.

Software Development
Excellent Software developments are focused on niche market solutions not covered by off the shelf software packages. Our flagship product RETAIL-PLUS provides significant competitive advantage for appliance, sports goods and furniture retailers who all run the same version of the software with many options controlling specialised features. RETAIL-PLUS clients can request custom software developments to meet their specialist needs. The software is constantly maintained and enhanced to benefit all users.   

Currently our software development focuses on RETAIL-PLUS development, interfaces with public web sites, suppliers and accounting systems. Utilising powerful object oriented database technology our development department will consider one off database and niche market developments.

Sales Conversion Ratios/ People Counting
Retailers have been utilising simple door counters to measure daily store traffic for many years. The RETAIL-PLUS door counter takes people counting to a new level by recording door counts online down into 5 minute intervals. This provides conversion ratios by hour of the day and day of the week providing management to assist with staff scheduling and measuring the effectiveness of advertising and in-store promotions.